Support
Something not working, a question about your account, or help with a batch of codes.
support@pixelqode.comWe reply within one business day.
Contact
Talk to a person
PixelQode is built and operated by Hostelastic Technologies LLP. Every address below reaches someone who can actually help — there is no ticket maze. We deal with everything in writing rather than over the phone, so there is a record of what was asked and what we said.
Sales and Enterprise
Volume pricing, procurement paperwork, security review, or an Enterprise contract.
sales@pixelqode.comTell us roughly how many codes a year and we'll come back with a number.
Billing and refunds
Invoices, renewals, cancellations and refund requests.
support@pixelqode.comInclude the email on the account and the date of the charge.
Abuse and security
A QR code being used for fraud, or a vulnerability you have found in our service.
support@pixelqode.comYou do not need an account to report abuse. We investigate every report.
Registered office
Hostelastic Technologies LLP78 Vidya Sagar Road, Kolkata, West Bengal 700077
India
- Entity
- Limited Liability Partnership
- Registration
- LLPIN ACL-6671
- Tax
- GSTIN 19AARFH8772K1ZD
- Incorporated
- Jan 28, 2025 · Registrar of Companies, Kolkata
- Legal notices
- legal@hostelastic.com
Already a customer?
The support form in your dashboard attaches your workspace and plan automatically, so we can look at the actual account rather than asking you for details you have already given us.
Open support in the dashboardResponse times by plan are set out in our service level agreement.